Airline

Air New Zealand

New Zealand ยท IATA: NZ

Strollers: Carry-on if under 55x40x23 cm Car seats: Approved for onboard use Sleep devices: Not allowed

Policies verified March 2026

Air New Zealand offers a family-friendly experience on jet services, with bassinets, kids' meals, and a generous car seat policy that accepts both FAA and EASA certifications. The airline's Skycouch product is a unique option for families wanting a flat surface in economy. The main limitation: all inflatable sleep devices are banned, and turboprop routes have more restricted gear handling.

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Air New Zealand Baby Gear Policies

Can I bring a stroller on Air New Zealand?

Conditions
Carry-on if under 55x40x23 cm
Gate check: Free

Air New Zealand is stroller-friendly on jet services, allowing compact pushchairs in the cabin if they fit within 55x40x23 cm. Gate check is free and your stroller is returned at the aircraft door. The catch: turboprop flights (NZ5000-NZ5999) require you to check strollers at the counter, and staff may ask you to gate-check on full flights.

Can I use a car seat on Air New Zealand?

Approved
Approved for onboard use
Forward and rear-facing. Any (FAA, EASA, etc.) certified.

Air New Zealand is straightforward with car seats. They accept any child restraint with an FAA or EASA certification label, and both forward and rear-facing are allowed. Seating options are flexible too, including window seats, middle of centre rows, and the Economy Skycouch. Infants under 2 must use a car seat if they have their own seat.

Does Air New Zealand allow toddler airplane beds?

Banned
Not allowed

Air New Zealand bans all inflatable toddler beds and leg rest devices, including Fly Tot, Plane Pal, JetKids BedBox, and multi-use travel pillows. They sell their own Skycouch product for families instead, which creates a flat surface across three economy seats. If a sleep device matters to you, check the table below for friendlier airlines.

Top compatible gear for Air New Zealand

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Does Air New Zealand have bassinets?

Yes

Bassinets available on 777-300 and 787-9 aircraft in Economy. Measures 74x34 cm, max weight 11.8 kg. Pre-allocated first come, first served for infants up to 8 months. Comes with sheets, pillows, and blankets.

What meals does Air New Zealand offer for children?

Yes

Infant meals available on long-haul flights (not Tasman or Pacific routes), order 24 hours before departure. Limited formula and pre-prepared baby food available onboard.

Does Air New Zealand offer family preboarding?

Yes

Families with infants receive priority boarding on all flights.

How much checked baggage do infants get on Air New Zealand?

2 items free

One stroller and one car seat per infant checked free on all flights.

How much does a lap infant cost on Air New Zealand?

Moderate cost

Domestic and Tasman flights charge around 10% of adult fare. International long-haul also 10% of adult fare plus taxes.

Does Air New Zealand provide complimentary strollers?

No

Air New Zealand does not offer complimentary strollers at the airport.

Other family amenities on Air New Zealand

In-flight entertainment Yes
Kids' entertainment channels on seatback screens. Activity packs provided on long-haul flights.
Changing tables Yes
Changing tables available in lavatories on wide-body aircraft.
Baby kit Yes
Baby amenity kits available on board by request on long-haul flights. Includes diapers, drinking cups, and basic supplies.
Family check-in No
Family seating Best effort
Air New Zealand tries to seat families together but cannot guarantee it. The SkyCouch option in Economy is a popular alternative for families wanting more space.

Air New Zealand is genuinely family-friendly, and the SkyCouch is a game-changer for parents with toddlers on long-haul flights. The bassinet service is solid, baby amenity kits are thoughtful, and crew are consistently warm with kids. One of the top picks for families flying to or from New Zealand.